Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, billing address, and other contact information when you create an account or make a purchase.
• Payment Information: payment details are securely processed through our third-party payment processors. We do not store full payment card numbers.
• Usage Data: such as pages visited, products viewed, and interactions on our site.
• Cookies and Tracking: we use cookies to improve your browsing experience and personalize content.

How We Use Your Information

We may use the information we collect to:

• Provide and maintain the Themexplug service.
• Process transactions and send order confirmations.
• Improve, personalize, and expand our website and offerings.
• Communicate with you, including for customer service and promotional purposes.
• Detect and prevent fraud or unauthorized activities.

How We Protect Your Information

We implement reasonable security measures to protect your information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Specifically:

• Account data is retained for the duration of your membership and up to 12 months after account closure.
• Transaction records are retained for up to 7 years for tax and legal compliance purposes.
• Usage and analytics data is retained for up to 24 months.

You may request deletion of your data at any time by contacting us. Note that some data may be retained where required by law.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information with service providers that perform services for us (such as payment processors), but only to the extent necessary to deliver our services.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Disable cookies through your browser settings.
• Request a copy of the data we hold about you.
• Lodge a complaint with your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, contact us at support@themexplug.com and we will respond within a reasonable timeframe.

Children's Privacy

Themexplug is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our systems.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us directly.